Privacy Policy

Last updated: June 19, 2026

Introduction

This Privacy Policy explains how feral-peak collects, uses, and protects your personal information when you use our website and services. We are committed to ensuring your privacy is protected and handled in accordance with applicable data protection laws.

Information We Collect

We collect several types of information when you interact with our website:

• Personal Identification Information: Name, email address, phone number when you enroll in courses or contact us
• Usage Data: Information about how you access and use our website, including IP address, browser type, pages visited, and time spent on pages
• Course Progress Data: Information about your progress through course materials, quiz results, and completion status
• Communication Data: Records of correspondence when you contact our support team

How We Use Your Information

We use the collected information for the following purposes:

• To provide access to course materials and learning resources
• To communicate with you about your enrollment, course updates, and support inquiries
• To improve our website and course content based on usage patterns
• To send administrative information such as policy changes or service updates
• To monitor and analyze trends and usage for optimization purposes
• To detect and prevent fraudulent activity or security breaches

Legal Basis for Processing

We process your personal data based on:

• Contract Performance: Processing necessary to provide the courses you enrolled in
• Legitimate Interests: Improving our services and protecting our systems
• Legal Obligations: Complying with applicable laws and regulations
• Consent: Where you have provided explicit consent for specific processing activities

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party companies that help us operate our website and deliver courses
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition of our business

All third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Course enrollment data is typically retained for seven years after your last interaction with us.

Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data under certain circumstances
• Restriction: Request limitation of processing in specific situations
• Portability: Receive your data in a structured, commonly used format
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected].

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

Cookies and Tracking

Our website uses cookies and similar tracking technologies. Please refer to our Cookie Policy for detailed information about the types of cookies we use and how to manage your cookie preferences.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the new policy on our website with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:

feral-peak
47 Queen Square
Bristol BS1 4LH
United Kingdom
Email: [email protected]