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GDPR Compliance

Last updated: June 19, 2026

Overview

The General Data Protection Regulation (GDPR) is a comprehensive data protection law that applies to the processing of personal data of individuals in the European Union. At feral-peak, we are committed to full compliance with GDPR requirements and protecting the rights of all individuals whose data we process.

Data Controller Information

For the purposes of GDPR, feral-peak acts as the data controller. Our contact details are:

feral-peak
47 Queen Square
Bristol BS1 4LH
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process your personal data only when we have a lawful basis to do so:

  • Consent: You have given clear consent for us to process your personal data for specific purposes
  • Contract: Processing is necessary to fulfill our contractual obligations to you
  • Legal Obligation: Processing is necessary to comply with legal requirements
  • Legitimate Interests: Processing is necessary for our legitimate business interests, provided these do not override your rights

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request access to the personal data we hold about you. We will provide you with a copy of this data free of charge in a commonly used electronic format.

Right to Rectification

If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction or completion of that data.

Right to Erasure

Also known as the "right to be forgotten," you may request deletion of your personal data under certain circumstances, including when:

  • The data is no longer necessary for the purposes it was collected
  • You withdraw consent and there is no other legal basis for processing
  • You object to processing and there are no overriding legitimate grounds
  • The data has been unlawfully processed

Right to Restriction of Processing

You have the right to request that we restrict processing of your personal data in certain situations, such as when you contest the accuracy of the data or object to processing.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

Right to Object

You have the right to object to processing of your personal data based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects you.

How to Exercise Your Rights

To exercise any of your GDPR rights, please contact us at [email protected] with the following information:

  • Your full name and email address associated with your account
  • A clear description of which right you wish to exercise
  • Any relevant details or documentation

We will respond to your request within one month. In complex cases, we may extend this period by two additional months and will inform you of any such extension.

Data Protection Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of personal data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Staff training on data protection principles
  • Incident response and breach notification procedures

Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify you without undue delay. We will also notify the relevant supervisory authority within 72 hours of becoming aware of the breach.

International Data Transfers

When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as:

  • Standard contractual clauses approved by the European Commission
  • Adequacy decisions confirming appropriate protection levels
  • Binding corporate rules where applicable

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Our typical retention periods are:

  • Course enrollment data: 7 years after last interaction
  • Marketing communications: Until consent is withdrawn
  • Support correspondence: 3 years after resolution
  • Website analytics: 26 months

Children's Data

Our services are not directed at children under 16 years of age. We do not knowingly collect or process personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

Supervisory Authority

You have the right to lodge a complaint with a supervisory authority if you believe we have processed your personal data in violation of GDPR. In the United Kingdom, the relevant authority is:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Statement

We may update this GDPR compliance statement periodically to reflect changes in our practices or legal requirements. Significant changes will be communicated to you via email or prominent notice on our website.

Contact Us

For any questions about GDPR compliance or to exercise your rights, contact us at [email protected].

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[email protected]

47 Queen Square
Bristol BS1 4LH
United Kingdom

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